FAQs

Company & General Information

Label-Aid Systems is an expert manufacturer of custom labels, decals, and graphic overlays for commercial and industrial applications. Established in 1976, we have been trusted by clients around the globe to deliver durable, precision label products at competitive prices.

Label-Aid Systems is proud to provide custom industrial and commercial labels, decals, tags and overlays for dozens of industries in the United States, including electronics, healthcare, automotive, retail, fitness, and industrial equipment.

We are headquartered in Madison, Alabama, but we ship to clients across North America and the world.

Most label companies utilize similar equipment. We believe what truly makes us different is that we have very experienced people, that operate under an ISO 9001 certified manufacturing system, that has been found to satisfy the demands of even Japanese automakers!

We are happy to provide our custom label printing services to businesses of all sizes, from local start-ups to national corporations.

Ordering, Production & Lead Times

While we don’t specify a minimum order quantity, our minimu dollar amount is usually about $200-275.

Yes, we do

Yes, you can. We normally charge $250 for this run, but circumstances vary, and if the order is large enough, we try to do that no charge.

Yes. Since many of our processes have set up involved, the more you order, the better the price each becomes. We are careful to point this out when pricing, allowing our customers to know exactly where the volume discount exists.

We would like two weeks, but we can adjust to meet your schedule.

Yes

We have the capability to print well into the millions on a regular basis.

Yes

Pricing & Quotes

We know our cost well, and use a cost-plus markup model.

Yes, you can for some sizes.

Factors include quantity, material selection needed, as well as size of your label.

In some cases, we do. Please ask!

Design & Customization

All of our label designs are customized to meet the exact needs and specifications of our customers.

Yes, our experts are happy to consult you and offer recommendations to improve your label design.

Yes, we utilize a Pantone Matching Systems (PMS) for color matching. We are also able to match any custom color, that exists outside the PMS system.

Yes. You are able to choose from unlimited variations and sizes such as sequential numbers, sequential barcodes, sequential QR codes, and unique images printed in sequence.

Yes. We can laminate with various textures as well as provide a UV coating with many textures as well.

13” x 24”

 Shipping & Delivery Process

We offer all available shipping methods

Yes

Yes

All products are carefully packaged with boxes that fit your labels. Label rolls are packaged inside plastic bags and appropriate packaging materials are used to ensure a snug fit that doesn’t damage the edge of the rolls.

Yes

Quality Assurance

We have a comprehensive system, documented in our ISO 9001 procedures, to ensure our customers get exactly what they expect. The final inspection is done by comparing a “standard” to the actual labels by a camera system. We have not had any print defects since installing this system, and our Japanese automakers and medical customers have been completely satisfied with the results.

100% satisfaction or your money back!

We immediately issue a corrective action report to understand the root cause of any issues, and then quickly reprint our customers’ labels at no cost to them, of course.

Yes we are ISO 9001:2015 certified by an outside audit body.

Customer Support

We have real people answering the telephone, and have a dedicated customer service that they can call or email.

Yes. We have a very experienced staff of technical people to aid you with any application.